This past year has been a difficult one for many. With the announcement of the government’s ‘Roadmap out of lockdown’, we are starting to see a light at the end of the tunnel.
Although this is a positive sign and a movement towards an easing of restrictions, the practice would like to remind our patients of our ongoing commitment to keeping the practice a safe environment for all. As such we are continuing to follow and enforce the following;
- The wearing of face coverings where able to do so, even if you have had one or both of the covid vaccinations
- Attendance to the practice only if you have an appointment booked, require collection of a form or are picking up your medication. Our preferred contact platforms remain as askmyGP and our phone line system
- The screening process at the door prior to entrance to the waiting room area, to ensure no covid infection within the premises
All of these are in place to keep the practice as an area that even those deemed as vulnerable in our community feel safe to attend for their medical needs.
We have noted in recent weeks an increasing trend of shouting and offensive language to our staff, this is not acceptable.
As a practice, we of course understand that this is a stressful time for many of us, however this does not mean that we will not uphold the Zero Tolerance Policy for our staff members.
We understand that these changes, although in place since early last year, are different from the way you may have contacted us in the past. Although the roadmap is promising, we will continue to uphold these regulations as is deemed appropriate to keeping our patients and staff safe.
We thank you for reading this and wish all residents of Sleaford and surrounding villages a brighter year ahead.
Stay safe.
Sleaford Medical Group