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Here at Sleaford Medical Group we much appreciate patient feedback to help us to review and improve the services that we offer. You can complete any one of the three forms of feedback (as listed below) in surgery by picking them up at the front desk. You can also download the attached PDF and drop them off at Reception.

We take all suggestions seriously and all feedback is recorded and reviewed by staff.

Friends and Family Test (FFT)

‘The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.’                

                                                                                           –NHS Choices

 

 Friends and Family Test PDF

Suggestion Cards

Suggestion cards are used within the surgery to either give a specific praise for the services or make a suggestion for improvement.

Suggestion Card PDF

 

Patient Survey

The patient survey is the most in depth review of our services and covers all aspects of your visit to Sleaford Medical Group in a quick to complete and easy to follow multi-choice format.

Patient Survey PDF

Please Leave Us a Review

If, after your experience as a patient here at Sleaford Medical Group, you feel you could offer us your thoughts and ideas, we would appreciate it very much if you could leave us a review on NHS Choices (https://www.nhs.uk/Services/GP/LeaveReview/DefaultView.aspx?id=39570). 

 

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