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Urgent Care Unit

(Minor Injuries and Minor Illness Service)

We now provide an urgent care service at weekends and most Bank Holidays. We also treat Minor Injuries Unit and Minor Illnesses from 08:00am to 20:00pm Monday to Friday, and 08:00am - 18:00pm at Weekends and Bank Holidays. The Urgent Care Unit is based here at the Riverside Surgery. Minor Illnesses will only be seen outside of normal practice hours, and within normal hours patients will be directed back to their own GP.

The Unit, run by a team of experienced nurses and GPs is available seven days a week but is closed on Christmas Day, Boxing Day and Easter Sunday. On arrival, patients will be assessed and the injury treated by a trained nurse or doctor as appropriate, however in some cases it may be necessary to refer patients on to further treatment at a hospital or back to their own GP.

We are able to treat a range of conditions including the following; however this list is not exhaustive: 

Minor cuts and grazes                      

Joint and Limb pain/stiffness


Chest infections


Acute sports injuries                         

Minor cuts requiring stitches              

Animal and human bites


Skin infections


Genito-urinary infections, including STIs


Acute sprains and strains                  

Minor neck injury                              

Removal of foreign bodies                 

Minor burns                                      

Abdominal pain without fever


Insect stings



Diarrhoea and vomiting

Coughs (for less than four weeks)

Foreign bodies in eyes                      


Ear infections                                   

Breathing (Asthma-Bronchitis-COPD)


However, we cannot provide care for serious injuries, major accidents, severe chest pains, serious breathing problems, severe pain of any description (i.e. likely appendicitis), road traffic accidents, anaphylactic reactions or collapse.

The service is available to patients whether or not they are registered with a GP, and can provide care for those not living in Sleaford or the surrounding area. The unit can care for patients attending with both minor illnesses and injuries and is a walk in service. The patients’ own GP will receive a summary of the care received following the consultation so their notes can be updated accordingly. Any patient who cannot be treated will be referred as appropriate.

The patients' own GP will receive a summary of the care received, if consent is given, following consultation so their notes can be updated accordingly. Any patient who cannot be treated will be referred on as appropriate.

Dr V Bhandal, Chair South West Lincolnshire CCG said, “With ever-increasing pressure in A&E, we are encouraging patients to make use of the extended hours offered by the unit in Sleaford.  By using the services offered at the practice, we can ensure patients receive the right care locally, first time.”



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